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Job Title: Central Receptionist
Branch Locations: Remote
Job Type: Full Time
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Wage Range: The hourly wage for this role is typically $18.00 - $26.00 and represents a range across all of PrairieCoast’s BC and Alberta locations. It is influenced by various factors, including job-related skills, experience, relevant training, and work location.
In compliance with the BC provincial government mandates, we are incorporating broad wage ranges into this posting to adhere to the wage transparency requirements.
PrairieCoast equipment is a top performing John Deere dealership with 11 locations throughout Northern Alberta and British Columbia. Our employees are the backbone to our success and our most important resource. A significant portion of PrairieCoast equipment is owned by employees and we offer a RRSP and TFSA eligible Employee Share Ownership Plan.
We are committed to better serve our customers by providing premier products, superior service, and by embracing and utilizing technology. We value integrity, innovation, and passion.
Noteworthy Awards:
- One of Canada’s Best Managed Companies™ each year since 2013
- One of Canada's Top Small & Medium Employers™ 2020, 2021 and 2022
- Recognition by John Deere as a top performing dealer in North America
We Offer:
- A competitive compensation package with performance-based bonuses
- A referral bonus program
- Annual sick pay allowance
- Employee discounts
- Employee assistance plan
- Peer recognition program
- Strong focus on training and leadership development
- Company contests and team building events
- The opportunity to interact with leaders of the company
We Support
Every person and every task creates the bigger picture that is PrairieCoast equipment.
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We Celebrate
Our people are what make our world go round – and we love celebrating their achievements.
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We're Ambitious
From the field to the desk, we are constantly challenging ourselves to be the best we can be.
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We're Committed
Our employees have the opportunity to invest in PrairieCoast. The result? A significant portion is employee owned.
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As a Central Receptionist you will:
Answer incoming phone calls for several PrairieCoast branches and transfer the calls to the appropriate branch and department, using computerized software. You will respond to web chats for our Sales Department. You will also process sales invoices, reconcile daily cash payments for multiple branches, and support the accounting team with additional duties as required.
The ideal candidate will have:
- 2+ years of direct work experience in a position handling a high volume of phone calls
- Reception experience and experience reconciling cash is preferred
- Good technological and computer skills with the ability to learn new software quickly
- Superior telephone manners and strong interpersonal skills
- Strong verbal skills to communicate with customers
- Strong customer service orientation
- Ability to answer multiple incoming calls at the same time, and to remain calm under pressure
We’ve built a solid team that is the driving force of our success. Are you ready to join us?
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